Privacy Policy
Catholic-based NGO in Masaka Diocese offering social services and development work across health, agriculture & environment, water & sanitation, and welfare.
Address: Cathedral Road, Kitovu, Masaka City, Uganda.
Phone: +256 780 979 641.
Email: info@caritasmaddo.org.
Caritas MADDO (“we”, “us”, “our”) operates the website caritasmaddo.org (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access or use the Site, engage with our programs, donate, volunteer, or contact us.
Personal data we collect
- Contact and identity data: name, email address, phone number, and physical address you provide.
- Program engagement data: details of your participation in programs, training, or volunteer activities.
- Donation data: donation amounts, references, and acknowledgment records. Sensitive payment data is handled by third-party processors and is not stored on our servers.
- Communications data: messages you send through forms, email, phone, or messaging apps.
- Technical data: IP address, device and browser information, pages visited, referring URL, and timestamps.
- Cookies and similar technologies: identifiers used to operate the Site, remember preferences, and analyze usage.
How we use personal data
- To provide, manage, and improve our programs, services, and Site.
- To process donations and issue receipts.
- To respond to inquiries, coordinate engagement, and send service-related communications.
- To comply with legal and regulatory obligations and enforce our policies.
- To secure the Site and prevent misuse or fraud.
Legal basis for processing
We rely on lawful bases including consent, contractual necessity, legitimate interests (for analytics, security, and operation), and compliance with legal obligations where applicable.
Sharing personal data
We may share personal data with:
- Service providers acting on our behalf (hosting, communications, analytics, and storage).
- Partner organizations where necessary to deliver joint programs.
- Authorities or regulators where required by law or to protect rights, safety, or security.
- Third parties in connection with organizational changes or legal processes, subject to confidentiality safeguards.
International transfers
If personal data is transferred outside Uganda (for example via cloud or analytics providers), we apply appropriate safeguards such as contractual protections and oversight to protect that data.
Data retention
We retain personal data only as long as necessary to fulfill the purposes described above, meet legal or reporting obligations, and resolve disputes. When no longer required, we securely delete or anonymize the data.
Your rights
You may have rights under applicable law including access, correction, deletion, objection to certain processing, and withdrawal of consent where processing is based on consent. To exercise these rights or for inquiries, contact us at info@caritasmaddo.org.
Cookies
You can manage or disable cookies through your browser settings; however, blocking certain cookies may affect Site functionality.
Security
We implement technical and organizational safeguards appropriate to the risk of processing personal data. However, no security system is entirely risk-free.
Children
We do not knowingly collect information from minors without appropriate consent where required.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version at this URL with a new “Last updated” date.